CruiseOne has received numerous awards and a top ranking status by all the
major cruise lines. With more than 650 locations coast to coast, CruiseOne prides
itself on providing attention to detail and expert advice to every customer.
Each independently owned and operated business combines the latest technology
with old-fashioned customer service. Our computerized best fare search program
enables cruise specialists to identify excellent values on all major cruise
lines. CruiseOne agents are experts in both group and individual sailings. Programs
ranging from family reunions at sea and honeymoon cruises to corporate meetings,
incentives and ship charters are handled courteously and professionally.
CruiseOne
is part of World Travel Holdings (WTH), one of the nation's largest online and
offline leisure travel companies. Each year, WTH sends millions of people around
the world to warm up, cool off, explore new cultures, or just relax. Our customers
plan and purchase their cruises online using industry-leading dynamic packaging
technologies or offline with our highly experienced cruise vacation consultants.
The global buying power of the World Travel Holdings combined with the local,
personal service of CruiseOne specialists assure that our customers will receive
the best values and excellent customer service on all cruise purchases from
short getaways to an around the world voyage.
World Travel Holdings and its
partner companies including CruiseOne have been named "Partner of the Year"
by Royal Caribbean International, Celebrity Cruises and Carnival Cruise Lines.
CruiseOne's most recent awards include :
Celebrity 2010 Partner Of The Year
Crystal Cruises 2010 Top Producer Award
Holland America Lines Centurion 2010 Award
Regent Seven Seas 2010 Council Award - Top Producer
Silversea Alliance Award - 2010
Uniworld Top Producer Award 2010
Viking River Cruise Platinum Circle 2010
Apple Vacations Premier Award 2010
Funjet Vacations 2010 - 500 Club Award
Globus Premier Agency Partner 2010
Sandals 2010 Best of The Best Award
About Gary E. Smith, ECCS & Associates
Our local Eugene, Oregon based team of Personal Cruise Specialists works under the direction of Gary E. Smith, ECCS and is available to assist you with all your travel plans seven days a week.
Gary has obtained Elite Cruise Counselor Scholar certification from CLIA. He is one of less than 100 travel professionals in North America to attain this level of proven knowledge and experience. Gary has taken over 45 cruises of all types to virtually every destination and is our River Cruise specialist.
Anna Nemirovsky has several years of full-time cruise selling experience and holds product specialist certifications from every major cruise line. In addition to her proven success with existing clients, she is also accepting new clients and groups. Anna has another special feature, she is fluent in Russian.
Terry Lee Sears has been working with our agency for over six years. Terry Lee is the engine that keeps the office running while also maintaining her own local clients. Terry Lee has recently finished a 15 night Panama Canal cruise and would love to talk to you about it.
Theresa Graham is our newest addition to the team. Theresa provides in-office support for the entire team while assisting Gary with keeping every client fully satisifed.
Every associate within our office is dedicated to being the best in our industry in service, knowledge and price. We thank you for the opportunity to put our experience and dedication to work for you. We are here for you seven days a week. VALUE = Knowledge + Service + Price. WE ARE THE WINNING COMBINATION FOR VALUE.
CruiseOne's Satisfaction Guarantee
To make sure all of our cruisers are happy cruisers, CruiseOne offers its satisfaction guarantee. After departing on your cruise, if you are not satisfied, call us immediately from the ship. If we or the cruise line are unable to resolve your concern, we will REFUND the unused portion of your cruise and the cost to fly you back to your port of origin Guaranteed!!
"We have cruised many times, but this last cruise was extra enjoyable since our grandchildren were with us. Our Cruise Specialists did a great job in securing what we requested."
Baiocco Journeys Anita Baiocco & Family
"The cruise allowed us quality time together enjoying excellent food, entertainment and adventures. The land tour was like vacationing with an extended family, so enjoyable. All details were perfectly arranged by our proficient CruiseOne planner. One of our best vacations ever!"
James & Pam Woollard
"After twenty-three previous cruises we finally found CruiseOne. The arrangements were perfect and the price was great. Our Cruise Specialist was wonderful. Thank you."
Roger & Rosalee Bater
"From Shows to casinos, scuba diving to snorkeling with sting rays it was the most exciting and event filled yet relaxing vacation we've ever been on. Thanks to our Cruise Specialist's excellent help we did not encounter any problems or surprises!"
Melissa Klein & Jeff Nelson
"Thank you again for the wonderful service you gave us. I have been on over 50 cruises and this was the first time we arranged it through CruiseOne. We've never had such personal attention. Thanks to you we can call our trip the best ever."
